On Demand FAQs

Movies On Demand lets you get movies at home whenever you want them. You choose what you want to watch from a collection of blockbuster movies...

It's easy. Just use your remote control to choose the movie you want from a wide range of categories listed on easy-to-use on-screen menus and, with a push of a button, begin watching. And with Time Warner Cable's digital remote control you can pause, fast-forward, and rewind your movie so you'll never miss a minute of the action because of life's interruptions. You pay only for the movies you order and those charges automatically appear on your next bill.

On Demand brings you more of the programs you want to see. Programming you can't get anywhere else on cable...

On Demand will continue to introduce new sports packages, events and original productions. With On Demand, you get what you want and only what you want.

Call your local Time Warner Cable immediately to have the problem corrected.

In order to order a pay-per-view movie or event you need a set-top addressable decoder box. This enables...

Time Warner Cable to authorize your household to receive pay-per-view programs or other scrambled programming like HBO or Showtime.

We are sorry but we cannot offer copies of our programming. Some programs will have repeat viewings.

Pricing for movies and events is determined by the local Time Warner Cable office in your area..

Certain sporting events are blocked locally to protect the rights of local broadcast stations. If that occurs...

you should be able to view the games on local broadcast. However, other restrictions, established by the leagues, may apply to protect the rights of regional sports networks. Blackouts are not based upon whether a game is home or away, but depends on who is bringing you the game.

Please contact your local Time Warner Cable with your request for credit.

Yes. You can get Movies On Demand on any TV in your house that has Time Warner Digital Cable. The TV you order the movie...

on is the TV that you will be able to watch it on.

Movies On Demand let you instantly get movies at home whenever you want them, and pay only for the movies you order...

Premiums On Demand- HBO On Demand, Showtime On Demand, Cinemax On Demand, and The Movie Channel On Demand- let you instantly watch the best of these channels whenever you want for a low monthly subscription fee. With both of these services, you'll enjoy the power to pause, fast-forward, and rewind whatever you're watching so you'll never again miss a minute of the action because of interruptions.

No. There is no need to purchase any additional equipment to get Movies On Demand. However, customers must have...

Time Warner Digital Cable.

Yes. We provide a parental control option that allows you to block purchases and viewing of Movies On Demand.

With Movies On Demand you choose what you want to watch from an extensive collection of blockbuster movies, classic films...

and adult-oriented titles. Movies are updated each month to provide ongoing new choices.

Yes. To access any On Demand services, customers must have Time Warner Digital Cable. Movies On Demand...

rely on digital technology to deliver programming to you.

It's easy. Just use your remote control to choose the movie you want from a wide range of categories listed...

on easy-to-use on-screen menus and, with a push of a button, begin watching. And with Time Warner Cable's digital remote control you can pause, fast-forward, and rewind your movie so you'll never miss a minute of the action because of life's interruptions. You pay only for the movies you order and those charges automatically appear on your next bill.

You can make multiple purchases. Since it only takes the touch of a button to get the movie you want when you want it...

you may prefer to order one movie at a time. Different family members can order on different TVs at the same time.

TWC does not expressly authorize the recording of movies and programming available from Movies on Demand.

Unfortunately, not every movie is close captioned, but the number of close captioned titles is rising.

The majority of our titles are not in letterbox format. Occasionally we will offer titles in letterbox, but only on rare occasions.

Yes. To access any On Demand services, customers must have Time Warner Digital Cable. Our On Demand...

services rely on digital technology to deliver programming to you.

For a low monthly fee you can have unlimited, on-demand access to the best of HBO®, Showtime®, Cinemax®, and The Movie Channel®.

And you can pause, fast-forward, and rewind it all with a touch of a button on your remote. You must, however, also subscribe to the premium channel to access On Demand service. If you subscribe to HBO® and Showtime®, for example, our low monthly fee gives you unlimited, on-demand access to those channels. If you also subscribe to Cinemax® and The Movie Channel®, the same low fee gives you unlimited, on-demand access to those channels, too.

Now you can get the best of HBO®, Showtime®, Cinemax®, and The Movie Channel® whenever you want and watch it as often as you want for one low monthly fee.

And you can pause, fast-forward, and rewind all your On Demand programming-so you'll never miss a minute of the action because of interruptions. This service is only available on Digital Cable.

Many customers are already enjoying HBO On Demand, Showtime On Demand, Cinemax On Demand, and The Movie Channel On Demand.

This service is available in most Time Warner Cable areas.

Yes. We provide a parental control option that allows you to block purchases and viewing of Premiums On Demand.